Privacy Policy
Last Updated and Effective: June 16, 2025
1. Introduction
Welcome to ScanNerd (hereinafter referred to as "we" or "our"). We understand the importance of privacy protection to our users and are committed to safeguarding your privacy and security to the greatest extent possible. Therefore, we have formulated this Privacy Policy to explain how we collect, use, store, share, and protect your personal information when you use our services.
This Privacy Policy may be available in other languages. In case of any discrepancies, the English version shall prevail.
If you have any questions, comments, or suggestions regarding this Privacy Policy, you may contact us using the methods provided herein.
Please read this Privacy Policy carefully and thoroughly to understand how we handle personal information and data. By using our products and services, you confirm that you have fully understood and agreed to the terms of this Privacy Policy. If you are under the age of 13, please read this Privacy Policy under the guidance of your parent or guardian. Your use of our services constitutes your acceptance of the entire content of this Privacy Policy.
2. Information Collection
You may choose to create an account via Google login or email login to access our full features.
We will only collect your personal information for the purposes described below in this Privacy Policy:
2.1. Information You Provide Directly
When you log in, register, or reset your password using your email, we will collect the email address and password (encrypted) you provide.
2.2. Information Provided by Third Parties
When you log in using Google, we will collect the public profile information from your Google account (e.g., name, profile picture, email address).
2.3. Information Collected by Third Parties
When you purchase our paid subscription services, we use Creem as a payment processor to facilitate payment verification and ensure transaction security. Your payment information (e.g., card number, billing address) will be processed by Creem in accordance with its privacy policy. We only receive payment result notifications to complete the transaction and do not store such sensitive personal information.
2.4. Information Automatically Collected and Provided by Third Parties
We use Microsoft Clarity and Umami to collect anonymous access data to improve and optimize the user experience.
- Microsoft Clarity may collect behavioral data on our website, such as page views, usage behavior (e.g., clicks, scrolling, and page interactions).
- Umami may collect aggregated website access data, such as visit counts, navigation paths, page dwell time, geographic regions, device types, browsers, operating systems, and screen resolutions.
These analytics tools do not identify your personal identity.
3. Information Use
3.1. How We Use Your Information
We use the collected information to provide and improve our services, including:
- Verifying identity, completing login, registration, and other operations.
- Analyzing access behavior to enhance the product user experience.
3.2. How Third Parties Use Your Information
- Payment information provided to Creem is used to process payments, manage subscriptions, and review order history.
4. Information Sharing
We will not sell, rent, or otherwise share your personal information with any third party, except in the following cases:
- With your explicit consent.
- With service providers acting on our behalf.
- To comply with legal obligations, government, or regulatory requests.
In the event of a merger, acquisition, or asset transfer, we will require the successor entity to adhere to this Privacy Policy or seek your reauthorization.
5. Information Security
We employ industry-standard technical and administrative measures to protect your personal information from unauthorized access, disclosure, or misuse.
All PDF and image conversion operations are performed locally on your device. We do not upload any user files to our servers, nor do we remotely store, view, or analyze files.
6. Your Rights
You have the right to access, correct, manage, or delete your account information. If you do not have an account, you have the right to stop using our services immediately.
7. Cookies and Local Storage
We may use cookies or local storage to maintain login status and user preferences. You may disable or clear these data in your browser at any time, though doing so may affect certain functionalities. The cookies we use are solely for the purposes stated in this Privacy Policy and are not used to identify your personal identity.
8. Cross-Border Data Transfers
As the third-party services we use are located worldwide, your information may be transmitted to and stored on servers outside your country or region. We will ensure such transfers comply with applicable data protection laws.
9. Children's Privacy
Our services are not directed at children (under the age of 13). We do not knowingly collect personal information from children. Children must obtain express consent from a parent or guardian before using our services. If you believe we have inadvertently collected such information, please contact us immediately with proof and request deletion.
10. Policy Updates
We reserve the right to update this Privacy Policy at any time. Any updates will be posted on this page with an updated effective date and will replace the previous version immediately upon publication.
For significant updates, we will notify you through appropriate means.
We will make reasonable efforts to ensure your personal information remains protected after updates. If you do not agree to the revised Privacy Policy, you have the right to and should immediately discontinue using our services.
11. Contact Us
If you have any questions or comments about this Privacy Policy, please contact us via:
Email: support@scannerd.co
We will respond to your feedback as soon as reasonably possible and address your concerns or suggestions.
Thank you for reading our Privacy Policy and trusting us to protect your personal information.