Terms of Service

Last Updated and Effective: June 21, 2025

1. Introduction

Welcome to ScanNerd ("this service," or "we"). We provide this service through the website (https://scannerd.co) within your browser. These Terms of Service ("these Terms") govern the access and use of this service by any individual or entity ("you" or "user"). Before accessing or using this service, please read and agree to the following terms carefully. Your use of the service constitutes your acceptance of and agreement to comply with these Terms.

If you are under the age of 13, please read these Terms with your parent or guardian. If you or your guardian do not agree to any part of these Terms, you must immediately stop using our services. By using this service, you or your guardian indicate acceptance of these Terms.

2. Service Definition

This service is a document processing tool that converts PDF or image files uploaded by users into PDF or image files with a visually similar scanned appearance.

3. User Obligations

You are solely responsible for the content of any documents or image files processed through this service and for your use of them. Ensure you have lawful rights to these files or have obtained all necessary permissions.

You must not:

  • Use this service for any illegal, infringing, harassing, fraudulent, or otherwise unlawful activities under applicable laws;
  • Upload or transmit viruses or any other harmful, disruptive, or destructive files through this service;
  • Interfere with or disrupt the normal operation of this service or its connected servers and networks;
  • Use this service in any way that may harm our or other users' legitimate rights and interests;
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of this service, or modify, lease, lend, sell, sublicense, distribute, or otherwise exploit this service.

4. Intellectual Property

All content provided through this service, including but not limited to text, software, scripts, graphics, photos, sounds, music, videos, and interactive features ("Content"), as well as trademarks, service marks, and logos ("Marks"), are the property of us or relevant rights holders and are protected by applicable intellectual property laws.

You retain ownership of any content you upload or process, but you must ensure you have the right to use such content and that it does not infringe on others' lawful rights.

5. Disclaimer

We will strive to maintain the normal operation of this service but do not guarantee uninterrupted, error-free, or permanently available service. We reserve the right to modify, suspend, or terminate any or all features of this service at any time. We are not liable for any inability to use this service due to force majeure events (including but not limited to natural disasters, government actions, cyberattacks, or communication failures).

Under no circumstances shall we be liable for any direct, indirect, incidental, special, punitive, or consequential damages (including but not limited to data loss, business interruption, or lost profits) arising from the use or inability to use this service.

We are not responsible for issues caused by user devices, network environments, browser settings, or third-party factors.

This service is provided "as is," and we make no express or implied warranties regarding its fitness for a particular purpose, processing quality, compatibility, or accuracy of results.

This service processes files solely within the user's browser and device environment. All uploaded and processed PDFs, image files, and output files are stored locally (e.g., in browser cache). We do not upload files to any server or shared storage and cannot access user file content. You are responsible for securely storing files on your local device. We are not liable for any loss, leakage, or damage caused by user negligence.

This service provides file and "scanned" conversion tools solely for visual effect adjustments and does not alter the original data or content of files. Any legal or compliance risks arising from the use of this service are your sole responsibility.

If you violate these Terms, we reserve the right to restrict or terminate your access to the service.

6. Privacy and Security

We are committed to protecting user privacy and personal information.

  • Since this service processes files locally in the browser, we do not collect or store any user file content.
  • We may collect non-personally identifiable usage data to improve user experience and service quality. Such data is collected and used anonymously and in aggregate, without association to personal identity.
  • If you register or log in to an account, we may collect personal information provided by you or third parties to complete identity verification.
  • If you purchase premium features, payment processors may collect personal information to complete transactions.

For further details, please refer to our Privacy Policy.

7. Refund Policy

We reserve the right to introduce subscription-based services or charge for certain features at our discretion. This refund policy applies to fees paid for premium features. Free basic features are not eligible for refunds.

You may request a refund under the following circumstances:

  • Failure to access paid features within a reasonable time after payment;
  • Inability to use the service on supported browsers/devices despite technical support efforts;
  • Dissatisfaction with premium features within 7 days of payment, with relinquishment of access.

Our refund process is as follows:

  1. Submit a refund request via the contact method specified in these Terms, providing payment proof, order details, a reason for refund, and supporting documents (e.g., screenshots, correspondence). Submission time is based on our records.
  2. We will process requests within 7 business days and may contact you for verification.
  3. Refunds will be issued via the original payment method. If unavailable, we will arrange an alternative method.

8. Updates and Notifications

We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised effective date and will replace prior versions immediately upon posting.

For significant changes, we will notify users through appropriate channels and make reasonable efforts to ensure continued privacy protection.

Continued use of the service after updates constitutes acceptance of the revised Terms. If you disagree, you must stop using the service.

9. Governing Law

This service is available globally. These Terms are governed by and construed under the laws of the service provider's jurisdiction, without regard to conflict of law principles.

10. Contact Us

For questions or feedback regarding these Terms, please contact us at:

Email: [email protected]

We will respond to inquiries within a reasonable timeframe.

Thank you for reading these Terms.